You are creating an Idea from Template. There is a required OBS field with a default. You update the OBS field to another value. When clicking 'Create' you receive-
ERROR 500- Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator.
Steps to Reproduce:
Log in to Classic view
Go to Administration>>OBS
Create New OBS with one level
Add Idea under Associated Objects
Click on the Units tab
Create two new units
Go to Administration>>Objects>>Idea>>Attributes
Click on the OBS Attribute
Add a default value
Add API Attribute ID
Click Save & Return
Click on Audit Trail
Add the obs unit to audit
Save & Return
Go to MUX
Go to Administration>>Blueprints
Copy Standard Idea, rename
Open the new Blueprint>>Edit
Click on Rules
New Rule
Target Object = Idea
Conditions = Always True
Actions = Required Attribute & newly created OBS
Click Create
Go to Create from Template
Drag the OBS to under New Idea
Publish
Create a new idea
Associate it with the new blueprint
Mark it as a Template
Click New from Template
Select your template
Enter required information
On OBS drop down, select another value than the default
Click Create
Expected Results: The Idea is created
Actual Results: Receiving 500 error
Environment
Release : 16.0.3+
Cause
DE67591
Resolution
Fixed in 16.1.1
Workaround -
Three options
Remove the OBS from the Audit Trail OR
Remove the default value on the OBS Attribute OR
Do not make any changes to the OBS when creating from template. Update after clicking Create