FTP (or some other plugin) is not getting enabled in WA Agent
Article ID: 255354
Updated On:
Products
Issue/Introduction
User tried enable FTP plugin by adding this to the agentparm.txt
plugins.start_internal_6=ftp
#
# FTP specific
#
ftp.noserver=true
The WA agent didn't enable the FTP plugin as FTP jobs are resulting in 'No such plugin'
Environment
Release : 12.x
OS: Any
Component: Workload Automaton System Agent
Cause
The WA System agent likely has two plugins with the same number in agentparm.txt.
plugins.start_internal_6=ftp
plugins.start_internal_6=database
In case of duplicate, the agent will always use the last entry and ignore previous.
Resolution
When adding functional builtin or non-business agents, make sure that each plugin is numbered properly. Do not use the same number for two plugins or have any skips in sequence. Any gaps will result in plugins not loaded after the number sequence that was skipped.
The following are internal functional plugins of WA agent and are manually configured if they were not enabled during install.
config
ftp <-- Most commonly enabled afterwards.
management
snmp
In agent directory, run this command to see what plugins have been enabled.
./cybAgent -vv (Linux/Unix)
cybagent.exe -vv (Windows)
The "plugins.start_internal_<number>" can be higher or after than the any "Additional Integrations/Plugins" installed.
E.g. So if agent has database plugin applied and agentparm.txt has this entry as last plugin entry:
plugins.start_internal_6=database
And would like to add FTP plugin, then add this to agentparm, making sure there isn't already a 7 or 8 :
plugins.start_internal_7=ftp
Note: Do not manually enable "Additional Integrations/Plugins" listed by cybAgent -vv command. Always use PluginInstaller command to enable those business plugins.
Additional Information
AutoSys users may user autorep -M <machine_name> command to see the enabled plugin.
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