DLP Network Discover SharePoint scans not reporting as finished
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DLP Network Discover SharePoint scans not reporting as finished

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Article ID: 255340

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Discover Suite

Issue/Introduction

When running a DLP Network Discover SharePoint scan some scans never return with a finished status. 

Environment

Release : 15.8

Cause

In the logs we run into an exception. 

Sep 1, 2022 1:04:27 PM com.symantec.dlp.discover.sharepoint.crawler.ItemDataFetcher fetchFileUsingDownloadUrl
SEVERE: Unable to download data for uri  http://SomeSharepointserver/Lists/Report%20Requests/Attachments/folder/Somedocs.docx with error code 401
Sep 1, 2022 1:04:27 PM com.symantec.dlp.discover.sharepoint.crawler.SharepointCompoundItem calculateAttachmentsSize
SEVERE: Error fetching attachment size
org.apache.http.HttpException: Failed to fetch data, HTTP response code: 401

Resolution

This issue is resolved in the DLP 16.0 MP1 release.

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