search cancel

IM hub GUI Status tab: Queue status information shows wrong values

book

Article ID: 255297

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Rarely, Infrastructure Manager (IM), in the Status Tab, Subscribers/queues shows wrong / mixed up information. 

For example, the subject/queues column is intermittently displaying a mismatching subject that does not correspond to the subject the queue actually subscribes to. 

When running the Probe Utility hub callback list_subscribers, it does not show these mismatches, and on the list returned everything seems to be correct. 

Should we worry about this issue? 

Environment

Release : UIM 20.x - (IM 4.10 / IM 20.45)

Cause

This is a rare, non-reproducible IM GUI issue.

Resolution

The functioning of the queues and of the hub, while this is observed, continues to be correct. This is purely a GUI issue and does not interfere with normal operations and does not represent a real problem. 

After a hub restart, the display mismatch is usually resolved. If this is causing any issues please contact Broadcom Support. 

Attachments