Missing data in Roadmap - some attributes do not Sync
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Article ID: 255268
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Updated On: 12-01-2022
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Some of the attributes we added to Roadmaps are not syncing on the Roadmap items. They are blank although we checked to Match Custom Attributes
Resolution
- Open the Roadmap Item attribute and the Investment attribute side by side to compare
- If not matching, update the Roadmap Item and set the API Alias ID to match exactly the source Investment attribute API Alias ID
- Resync and this should work

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