Error Message identified in Event logs -Faulting application name: w3wp.exe

Products

• CA Application Performance Management SaaS

Issue/Introduction

 

The below error message is appearing in the event logs :

Faulting application name: w3wp.exe, version: 8.5.9600.16384, time stamp: 0x5215df96

Faulting module name: clr.dll, version: 4.8.4510.0, time stamp: 0x62461f56

Exception code: 0xc0000005

Fault offset: 0x000000000061aa2d

Faulting process id: 0x10cc

Faulting application start time: 0x01d8f9e636e67f4e

Faulting application path: c:\windows\system32\inetsrv\w3wp.exe

Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

Report Id: 38b5e7ce-65e0-11ed-8164-0050569d6819

 

Environment

Release : SAAS

NET Agent

Cause

Such errors logged in event viewer would usually indicate an application crash.

Resolution

Below was one workaround suggested on 

https://answers.microsoft.com/en-us/windows/forum/all/my-windows-based-application-start-crashing/a421b448-3c92-47b3-a691-b2270df4b589

"

Engineering tested by turned this element true and issue gets resolved. That was related to Garbage Collector things.
<runtime>

    <gcConcurrent enabled="false"/>

</runtime>

"