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12.52 Sp01 CR11 Web Agent Registration fails

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Article ID: 255233

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Updated On:

Products

SITEMINDER

Issue/Introduction

12.52 Sp01 CR11 Web Agent Registration fails.

The Siteminder Web Agent Registration Wizard returns the error:  "Unknown Error #127"

==========================
./smreghost -i <Policy_Server> -hn <Trusted_Host_Name> -hc <HCO> -u <Siteminder_SuperUser> -p <SU_Password> -f /opt/CA/webagent/config/smhost.conf -cf ONLY 

ERRROR: error while loading shared libraries: libsmcommonutil.so: cannot open shared object file: No such file or directory
==========================

Setting the web agent environment variables [. ./ca_wa_env.sh] does not resolve the issue.

 

Environment

Release : 12.52 

OS: SELInux

Cause

The path to Java is not being passed in the command.

Resolution

Run the configuration wizard with the 'LAX_VM' option.

./ca-wa-config.sh LAX_VM <Full_Path_to_Java>

EXAMPLE: 

./ca-wa-config.shLAX_VM /opt/CA/jdk1.8.0_251/bin/java

./ca-wa-config.sh LAX_VM /opt/CA/jdk1.8.0_251/bin/java -f <properties_file> -i silent

NOTE: When running an unattended installation, the 'LAX_VM' must be declared first, followed by the -f and -i switches.  Otherwise the path to java doesn't get passed to the installer properly.