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Siteminder AdminUI Service Fails to Start

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Article ID: 255191

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Updated On:

Products

CA Single Sign On Agents (SiteMinder)

Issue/Introduction

The Siteminder AdminUI fails to start.  The following can be found in the 'server.log' at start-up.

Windows (default): C:\Program Files\CA\siteminder\adminui\standalone\log\server.log

Linux (default): /opt/CA/siteminder/adminui/standalone/log/server.log

 

================

2022-11-16 16:21:03,855 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-8) MSC000001: Failed to start service jboss.deployment.unit."iam_siteminder.ear".STRUCTURE: org.jboss.msc.service.StartException in service jboss.deployment.unit."iam_siteminder.ear".STRUCTURE: WFLYSRV0153: Failed to process phase STRUCTURE of deployment "iam_siteminder.ear"

        at org.jboss.as.server.deployment.DeploymentUnitPhaseService.start(DeploymentUnitPhaseService.java:189)

        at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:1739)

        at org.jboss.msc.service.ServiceControllerImpl$StartTask.execute(ServiceControllerImpl.java:1701)

        at org.jboss.msc.service.ServiceControllerImpl$ControllerTask.run(ServiceControllerImpl.java:1559)

        at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)

        at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990)

        at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)

        at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1363)

        at java.lang.Thread.run(Thread.java:750)

Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYEE0031: Unable to process modules in application.xml for EAR ["/opt/ca/siteminder/adminui/standalone/deployments/iam_siteminder.ear"], module file workflow.rar not found

        at org.jboss.as.ee.structure.EarStructureProcessor.deploy(EarStructureProcessor.java:187)

        at org.jboss.as.server.deployment.DeploymentUnitPhaseService.start(DeploymentUnitPhaseService.java:182)

        ... 8 more

================

 

Environment

Component: Siteminder AdminUI

Release : 12.8.0x

Operating System: Any

Cause

Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYEE0031: 
Unable to process modules in application.xml for EAR ["/opt/ca/siteminder/adminui/standalone/deployments/iam_siteminder.ear"], 
module file workflow.rar not found

Resolution

1) Browse to <install_Dir>/siteminder/adminui/standalone/deployments/ima_siteminder.ear/META-INF/

2) Open the 'application.xml' file.

3) Review the Modules being loaded.

-----------------------
...
    <module id="IM_Workflow_resource_adapter">
        <connector>workflow.rar</connector>
    </module>
...
-----------------------

4) Compare with the contents of <install_Dir>/siteminder/adminui/standalone/deployments/iam_siteminder.ear

NOTE: Each of the modules being loaded in the 'application.xml' must be present in the 'iam_siteminder.ear' directory.

 


There are two possible options:

OPTION #1: locate the missing module (e.g. 'workflow.rar') and copy it into [\deployments\iam_siteminder.ear]. 

OR

OPTION #2: Comment out the missing module(s) from the 'application.xml' using <!-- and --> to surround the line or sections to be commented out.

-----------------------------
    <!-- 
   <module id="IM_Workflow_resource_adapter">
        <connector>workflow.rar</connector>
    </module>
   -->
 -----------------------------