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XOG Logout intermittent failure

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Article ID: 255145

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

We have a process with a gel script failing intermittently at the last step where it's getting the Session ID and logging it out. Most of the time it works. How to resolve this? 

Environment

Release : Any

Resolution

  1. We recommend to add login/logout to each SQL action in the process
  2. If this doesn't help - we suggest to add a block checking if Session ID is retrieved, if yes, logout, if null - skip through