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cca-ct-9443: Failed to run openssl operation.

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Article ID: 255122

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Updated On:

Products

CA Configuration Automation

Issue/Introduction

This is CCA 12.9.1. New installation.

The Certificate Authority creation fails with the following error:

cca-ct-9443: Failed to run openssl operation

CA Configuration Automation 12.9 > Important Recommendations > Certificate Authority Creation Fails

 

Environment

Release : 12.9

Cause

According to the information in ref. documentation indicated by the customer "The issue occurs 
because the openssl.exe fails with the following error: The application was unable to start correctly."

"The following 32-bit DLLs do not exist in the syswow64 directory: 
mfc100.dll, mfc100u.dll, msvcr100.dll, and msvcp100.dll"

Resolution

Those dll's should be located in the C:\Windows\SysWOW64. 

Should follow the solution to install the Microsoft Visual C++ 2010 Redistributable Package (x86),
so the openssl.exe will proceed.

Additional Information

The openssl.exe is found in the following directories:

C:\Program Files\CA\CCA Server\bin
C:\Program Files (x86)\CA\SharedComponents\NDG\bin
C:\Program Files\CA\CCA Grid Node\ssl