search cancel

When switching from the Primary to the Secondary SpectroSERVER, alarms are deleted from alarm subscription (REST)

book

Article ID: 255118

calendar_today

Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

We have configured an alarm subscription that integrates with out ticketing system. 

When there is a failover from the Primary SpectroSERVER to the Secondary SpectroSERVER, the we are receiving a "deleted" for each alarm from the Primary SpectroSERVER in the subscription:

<removed-instance deleted="true">
        <alarm id="5f88eee3-c5fe-1aa4-02de-0080107df96c"/>
</removed-instance>

This has consequences because alarms are removed from our alarm integration tool because they are receiving a removed-instance deleted=true.

Environment

Release : 21.2.10 and below
Component: OneClick / WEB API

Resolution

This issue is addressed in Spectrum 21.2.12 and above.