After connecting Workload Automation DE to our Active Directory LDAP server, it shows in Topology -> Authentication Systems -> Status as "Connected". However, when going to Security it does not list the users. Why?
Release : 12.3
WADE is searching for users and unable to find any with the given filter. This is evident by the following message that appears in the tracelog file:
[ldap] [INFO] JAC.LDAP users cache updater-Daemon: [<yyy-mm-dd_hh:mm:ss.nnn>] Total users retrieved: 0.
Verify "User Account Location" settings:
Validate "LDAP_GETUSERS_FILTER" settings:
The ldapsearch command is one of many tools you can use to test the filter. It is not a Broadcom/CA tool and is made available for many distributions of Linux. Example of ldapsearch command to test your filter:
-H <LDAP Server Url> \
-D "CN=<distinguished>,CN=<name>,DC=<for>,DC=<test>,DC=<user>" \
-b "CN=<base>,DC=<of>,DC=<search>,DC=<path>" \
-s sub "(|(|(|(objectClass=person)(objectClass=organizationalPerson))(objectClass=inetOrgPerson))(objectClass=user))" \