SEP Linux Packager Tool (seplpkg) is used to create an offline installer package as per "Creating an offline installation package for the Endpoint Protection Linux Agent"
When seplpkg is creating the install package, it will hash some entries in the /etc/caf/CAFConfig.ini file that should not be hashed.
In the case of the example, the x-epmp-customer-id and x-epmp-domain-id should be 22 character long url safe character strings, instead of sha256 hashes.
We are aware of this issue and working on a permanent solution.
Workaround:
Review the /etc/caf/CAFConfig.ini file for any entry that may be hashed.
Incorrect:
customer_id=[HASH_VALUE]=
domain_id=[HASH_VALUE]=
enrollment_url=https://usea1.r3.securitycloud.symantec.com/r3_epmp_i/v2/bootstrap/configuration
proxy_host=[PROXY_IP]
proxy_port=3128
proxy_httpsport=3128
proxy_user=
proxy_password=[HASH_VALUE]
proxy_type=CUSTOM
Correct
x-epmp-customer-id=%&22digitcustomerID%%* x-epmp-domain-id=%%%22digitdomainID%%%* baseUri=https://usea1.r3.securitycloud.symantec.com/r3_epmp_i enrollmentUri=/v1/enrollment/agent Content-Type=application/json ... [proxy-config] proxy-mode=Manual proxy-uri=http://[PROXY_IP]:3128 proxy-username=%UserID% proxy-password=%Password% proxy-host=[Proxy_IP] proxy-port=3128 proxy-https-port=3128
Find and manually correct any hashed data.
If necessary, find your customer and domain ID in the SES console by selecting your name at the top right corner and selecting "About/Support":
The necessary information will show there:
Once this information is located it can be corrected with the following script:
/etc/init.d/cafagent stop vim /etc/caf/CAFConfig.ini [enrollment-config] x-epmp-customer-id=%22digitcustomerID%
x-epmp-domain-id=%22digitdomainID% /etc/init.d/cafagent start