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zLinux daemon init script not installed since SLES 15 SP3

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Article ID: 255003

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

When doing a fresh install of DUAS 6.10.41 on Linux/zLinux version "SUSE Linux Enterprise Server 15 SP3", the script DUAS_COMPANY_NODE in /etc/init.d is not installed to be started/stopped at OS boot or shutdown.

In the installation,the following appears:

=> Configuring daemon mode...
OS is Linux
No procedure for daemonized DUAS for that OS :Linux.
Non fatal error during installation in daemon mode, DUAS will not be started as daemon

Environment

Release : 6.x and 7.x

Component: Dollar Universe

OS: SLES 15 and superior

Cause

Wrong check of the OS version in unigeneric script

Resolution

Workaround

Copy os-release file as SuSE-release file b:

cp /etc/os-release /etc/SuSE-release

Solution

First, please make sure that the insserv-compat package is installed on your machine, this can be done with the command:

ls -l /sbin/insserv

If it's not available, please install it before attempting to install the node:

zypper install insserv-compat

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Dollar Universe
Dollar Universe 6.10.111 - Planned to be released in February 2023
Dollar Universe 7.0.11 - Planned to be released in February 2023