Can AXA alerts be seen in DX OI?

Products

• CA Application Experience Analytics SaaS (AXA)
• DX Operational Intelligence
• DX Application Performance Management

Issue/Introduction

AXA is showing Alerts triggered - but unable to find them in OI.  Can OI display details on AXA alerts and if so how? 

Environment

Release : SAAS AXA

Cause

This capability is currently not available

Next year we are moving AXA to a new alerting model compatible with DOI . 

 

Resolution

Solution: Not available

 

Current options or workarounds:

1) Export and import data using available AXA and DOI REST APIs:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-experience-analytics-saas/SaaS/using/using-apis/rest-apis-best-practices/rest-apis.html#concept.dita_1e68b347afb29221c0f007a80d5e890b4e5faf5a_RESTAPIs

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-operational-intelligence-saas/SaaS/Integration/DX-OI-Inbound-Integration/DX-OI-Third-Party-Integration/Ingestion-APIs.html

 

 

2) Enable AXA and APM integration

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-experience-analytics-saas/SaaS/integrating/integrate-with-ca-application-performance-management-saas.html

 

If you need Browser Agent specific alerts, you can set them in APM then it will show up:

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-agents/SaaS/java-agent/configure-the-browser-agent.html

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-agents/SaaS/microsoft-net-agent/configure-the-net-agent/configure-the-browser-agent-for-net.html