VPN is trying to modify your system settings pop up on macOS
Article ID: 254965
Updated On:
Products
Endpoint Protection
Cloud Secure Web Gateway - Cloud SWG
Issue/Introduction
After upgrading to SEP 14.3 RU6 and enabling Web and Cloud Access you will expect to see the SAML authentication challenge-response for your identity provider only. In some cases you may see an additional pop up:
VPN is trying to modify your system settings. Enter your password to allow this.
Environment
SEP 14.3 RU6
Mac client
Web and Cloud Access
SAML
Cause
The Symantec development team have investigated this and reported their findings to Apple as a macOS defect. It has only been seen on Ventura versions 13.x.
Resolution
This challenge-response pop up can be completed normally, or dismissed, and in both circumstances Symantec software will continue to work regardless of how the popup is handled.
Additional Information
Feedback
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