Timesheet Reminder not generating alerts in modern ux

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

As a timesheet approver, send reminders to a specific user or to all users who have not submitted their timesheet. Users are expected to get the notifications alert in the modern ux. 

​Steps to Reproduce: 

1. Login to Clarity as Timesheet Approver 
2. Navigate to Timesheet MUX --> Review and Approve 
3. Search for a user with open timesheet and click on Bell Icon to send a reminder
   • 
4. As a user who is expected to receive the reminder should get an alert
5. Ensure the user has configured notifications and enabled alerts 
   • 

Expected Results: The user should get an alert in modern ux bell icon as soon as reminder is sent 

Actual Results: The user doesn't get any alerts in modern ux, rather user can see those alerts can be seen in Classic Clarity --> Organizer --> Notifications 

​

Environment

Release : 16.1.0

Cause

DE67485

Resolution

DE67485 is fixed in upcoming release i.e. 16.1.1 targeted for Feb 2023.

Below version 16.1 can use the below workaround

• Navigate to Classic UX --> Organizer --> Notifications to see the alerts