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DLP DIM policy shows rest action requested and is not blocking upload

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Article ID: 254955

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Updated On:

Products

CASB Gateway Advanced CASB Gateway CASB Security Advanced IAAS CASB Security Standard CASB Security Premium

Issue/Introduction

DLP policy is configured to block upload, the upload has triggered the DLP incident, but it shows the rest action requested. Therefore, the file could be uploaded without being blocked by CASB GW. 

Environment

Release : 1

Cause

This could be an application detection configuration (scan filter) syncing issue.

Resolution

Manually synced the application detection configuration. The response rule (block upload) started to work again after the scan filter update for all policies has this response rule.