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Error: "Extended Key Usage information is absent or it indicates that the certificate does not support server authentication" when installing SSL certificates

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Article ID: 254926

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Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

When importing a new certificate using the replace button in Certificate Manager (Settings > All Settings > Notification Server > Certificate Management), an error occurred:

"Extended Key Usage information is absent or it indicates that the certificate does not support server authentication. Extended Key Usage information is not available in the certificate" 

Environment

Release: 8.6

Cause

The certificate creator did not include the option for Extended Key Usage.

Resolution

Re-generate the certificate and include the option for Extended Key Usage.

Additional Information

Error: "Extended Key Usage information is present and it indicates that the certificate does not support client authentication" when installing SSL certificates

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