Error: "Extended Key Usage information is absent or it indicates that the certificate does not support server authentication" when replacing SSL certificates

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

When importing a new certificate using the replace button in Certificate Manager (Settings > All Settings > Notification Server > Certificate Management), an error occurred:

"Extended Key Usage information is absent or it indicates that the certificate does not support server authentication. Extended Key Usage information is not available in the certificate" 

Environment

ITMS 8.6

Cause

The certificate creator did not include the option for Extended Key Usage.

Resolution

Re-generate the certificate and include the option for Extended Key Usage.

Additional Information

161456 Error: "Extended Key Usage information is present and it indicates that the certificate does not support client authentication" when installing SSL certificates