CIC logs are created daily
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CIC logs are created daily


Article ID: 254870


Updated On:


CA Client Automation - IT Client Manager CA Client Automation


It's noticed that a CIC log with format "CIC-MM-DD-YY-1.log" are being created in a daily basis, causing that at certain point several files could be on the "logs" folder:


Client Automation - All Versions


The file that manages the log creation frequency is "log4j2.xml" located under ..CA\SC\CIC\conf


In order to modify the rate of log creation, there are few steps that have to be followed:

1.- CIC has to be stopped, but there is no way to clearly do it when CIC is not installed as a services (which is the default). In order to create CIC service, the following can be made:

- Navigate to ..CA\SC\CIC\bin
- on "OnlineServiceInstall.bat"
- A new "CA Content Import Client" service will appear, and be sure that the service is stopped:

2.- Open Task Manager and verify that Java is running associated to CIC is running, if it is, kill the application:

3.- Modify the variables "SizeBasedTriggeringPolicy" and "DefaultRolloverStrategy" on file "log4j2.xml" with the desired values, this is an example:

4.- Start CIC service:

5.- After few days, can be seen that the CIC log file creation will be limited:

Additional Information

If it's required to decrease the log files being created even more, attached to this article you can find a .XML file that can replace the original "log4j2.xml".


1673986051696__log4j2.xml get_app