Symptom:
in arcotuds.log
2022-11-16 00:40:29,266 PST : [main] : INFO : com.arcot.euds : Logger initialized successfully.
2022-11-16 00:40:29,266 PST : [main] : ERROR : euds.web.UDSInitServlet : [null] : [null] : [31009] : General error - Unable to start User Data Service. Error while checking the bootstrap status.Database error
in arcadmin.log
2022-11-16 00:41:47,376 PST : [Catalina-utility-2] : ERROR : cache.db.CacheRefreshService : Internal error: Unable to read cache refresh state table
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target". ClientConnectionId:3c0921b4-da6a-43df-8d42-f2f8ddd4d13f)
at org.apache.commons.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1549) ~[commons-dbcp-1.3.jar:1.3]
at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1388) ~[commons-dbcp-1.3.jar:1.3]
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:1044) ~[commons-dbcp-1.3.jar:1.3]
at com.arcot.common.database.DBManagerImpl.getConnection(DBManagerImpl.java:60) ~[arcot-common-2.3.jar:?]
at com.ibatis.sqlmap.engine.transaction.jdbc.JdbcTransaction.init(JdbcTransaction.java:48) ~[ibatis-2.3.4.726.jar:?]
at com.ibatis.sqlmap.engine.transaction.jdbc.JdbcTransaction.getConnection(JdbcTransaction.java:89) ~[ibatis-2.3.4.726.jar:?]
...
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target". ClientConnectionId:3c0921b4-da6a-43df-8d42-f2f8ddd4d13f
at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:3806) ~[mssql-jdbc-11.2.0.jre8.jar:?]
...
tomcat 9.0.68
openjdk version "1.8.0_352"
strong authentication 9.1.1
windows server 2022
Microsoft JDBC Driver 11.2 for SQL Serverinstall the wrong version of jdbc driver
Install the wrong version of jdbc driver