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Identity Portal - Bulk request not functioning as expected on the workflow

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Article ID: 254803

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Updated On:

Products

CA Identity Suite

Issue/Introduction

When submitted bulk approved, it did not show the result ( Approve or Reject)  with the comment.  

There is no issue with a single user request

Under Single user request

image.png

Under bulk request

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Environment

Release :  Identity Portal 14.3 CP2

Cause

FYI

Resolution

This is working as designed. As a single request has multiple users and approvers. It won't show the approval status in the timeline.