I keep getting the error message my password is not correct but it’s the same as the one the worked the day before. I know I am not typing it in wrong because I am copying it from a password manager. Why would this be happening?
Release : 14.0
We found that Workbench is installed locally but the installed files and the .cascm folder are all on a network shared drive.
Customer finds that sometimes he is able to login ok and other times not. Since he's using a password manager utility and copy/paste, he is confident that he is entering the correct password every time.
This can happen if the network is not 100% stable. When the network is temporarily disconnected, the "Invalid userid or password" message can be returned to Workbench.
We concluded that installing Workbench locally on his laptop might lead to a more consistent result. The broker is at version 14.0.2 so Sumathi sent David the installation files for the 14.0 Workbench. Recommended to uninstall Workbench and install again selecting a drive local on the Laptop as the target location.