Monitoring Point Web UI - Missing the Ability to Add Wireless interfaces

Products

• AppNeta

Issue/Introduction

Replacement Physical Monitoring Point being configured does not seem to allow for the wireless interface to be added.

We do not see a Wireless interface option when clicking on add interface option in the Web UI of the device. We tried removing the Antenna and
  connect back to the device, reboot the device, and reboot the networking but still the same.

 

Normally, there would be a white down arrow and the ability to select 'Wireless' as the interface type.


example

 

Environment

Release : HW

Resolution

After a hard reboot / power cycle (unplug power, wait 60 seconds, reconnect power and allow to boot) the option to add a Wireless Interface appeared and was then configured.

Additional Information

If this does not fix the problem, please raise a support case with AppNeta support