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How to clear the alarm which are not in the list of capacity analytics ?

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Article ID: 254590

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

In alarms tab from prediction we observe alarms from devices that are not in the list of capacity configuration.  It is not in capacity configuration and from alarm management we can not clear these alarms. How can we clear these alarms?

Environment

Release : 21.3

Resolution

By default the option is enabled for clearing the prediction alarm.

to enable this option, in readserver add this env variable: PREDICTION_SUPPORTED_ACTIONS

first get the value of PREDICTION_SUPPORTED_ACTIONS , from existing system, and append clear to this. 

It should be something like : acknowledge,unAcknowledge,ticket,assignment,unAssignment,clear