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No devices are being inserted into a CAPC IP Domain

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Article ID: 254580

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Updated On:

Products

CA Spectrum

Issue/Introduction

In this scenario, we have applied the below search condition to an CAPC IP Domain called "EFACEC", however, no devices are found/listed under the related domain.

We have verified and there are devices where Security String is set to "EFACEC".

Environment

Release : 22.2.x

Resolution

The CAPC IP domains are different from the regular Global collections. While a same device can be present in more than on Global Collection at same time, this does not apply to an IP domain.

This is to prevent a same device to be synchronized/created at PM side two or more times.

In the scenario described in this article, we noticed that the related devices were already inserted in another IP domain.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/22-2/integrating/ca-performance-management-and-ca-spectrum/support-for-ca-performance-management-ip-domains.html

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