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Mapping Clarity ‘Parent’ to Rally ‘Parent’ field - 16.0.2 Enhancement

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Article ID: 254572

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

In Clarity 16.0.1, Clarity Rally Connections integration is working to create the Initiatives in Clarity, however mapping OOB Clarity ‘Parent’ field to the OOB Rally ‘Parent’ field in hopes that can sync them.

Environment

Release : 16.0.1

Resolution

For Clarity field 'Parent' and Rally field 'Parent', only Update is supported as Sync Option. The Create and Update sync option is not supported in Clarity, therefore to create the mapping we need to run the Synch job first to populate Clarity and then manually build the parent/child relationship, i.e. parent Epic instance and child Initiative instance and then run the sync job again update the values in Clarity.

Now when updating the parent field for the child Initiative instance in Rally and running the sync job the expected behavior will update the Clarity parent field in the CIT (Initiative) in MUX. However the behavior is not consistent, Clarity 16.0.1 is not honoring the parent field mapping for the R2C direction and sync options as 'Update'. After thorough testing when the Sync job runs the Clarity parent field is not updating, there appears to be some limitation which was not addressed with 16.0.1 release. 

Enhancement in Clarity 16.0.2 a new feature to automatically sync parents and children, during the integration mapping in Rally designated at the parent level, therefore there is no need to set integration mapping in Rally at the child.

Automatically Synchronize Parents and Children (Rally to Clarity)

After you upgrade to 16.0.2 release, you will get an option called Sync Children of Parent option in the Synchronized Map Information Job to include all mapped children of Portfolio Items in the synchronization process.

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=TZrlxMdVW/RwvelRqudy4g==

You can now select the Sync Children of Parent option in the Synchronized Map Information job to automatically include all mapped children of Portfolio Items (e.g., Epics) in the synchronization process. Once you map a portfolio item in Rally to an investment in Clarity, you do not need to additionally map every child investment in Rally to an investment in Clarity. The Synchronized Map Information Job will automatically update Clarity and Rally based on your mappings.

For all mapped child Portfolio Items, null values will not be populated, and existing values will be ignored.

Upgrade Impact: After you upgrade to this release, you select the Sync Children of Parent option in the Synchronized Map Information Job to include all mapped children of Portfolio Items in the synchronization process.
To learn more about the Clarity-Rally integration, see Clarity Connections - Rally Integration.