SEP fails to start on Citrix server using AppLayering
Article ID: 254560
Updated On:
Products
Endpoint Protection
Issue/Introduction
SEP is installed on a Citrix machine using AppLayering. After a reboot, the SEP scan service stops running and it cannot be started manually.
Environment
Release : 14.3 RU5
Cause
AppLayering is involved, and prevents the SEP driver 'ccSet' from starting properly.
Resolution
ccSet is not able to start due to AppLayering. Please follow the Citrix documentation linked below for the necessary steps to configure the machine, and allow SEP to start:
Feedback
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