Unable to import Roadmap CSV - fails on custom fields
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Unable to import Roadmap CSV - fails on custom fields


Article ID: 254545


Updated On:


Clarity PPM SaaS


Importing CSV with Roadmap items from another environment and I get error messages on some custom fields


Release : 16.0.3, 16.1.0


  • In 16.0.3 the lookups cannot be imported by CSV.
  • MVL and SVL lookups import will be supported in 16.1.0, also we are adding enhanced CSV export/import that should eliminate most mismatches.
  • The following data types will still not be supported in 16.1.0: Rich Text/Long String, TSV, OBS, Picklist, Attachment, URL, Parameterized, and Static Dependent Lookups.
  • Update of entries will be supported in 16.1.0 (not just create)
  • You may upgrade to 16.1.0 or import only the OOTB fields and then update the rest of the fields manually. 
  • If you have any of the non-importable types, those will have to be done manually.