Unable to import Roadmap CSV - fails on custom fields
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Article ID: 254545
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Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
Importing CSV with Roadmap items from another environment and I get error messages on some custom fields
Environment
Release : 16.0.3, 16.1.0
Resolution
In 16.0.3 the lookups cannot be imported by CSV.
MVL and SVL lookups import will be supported in 16.1.0, also we are adding enhanced CSV export/import that should eliminate most mismatches.
The following data types will still not be supported in 16.1.0: Rich Text/Long String, TSV, OBS, Picklist, Attachment, URL, Parameterized, and Static Dependent Lookups.
Update of entries will be supported in 16.1.0 (not just create)
You may upgrade to 16.1.0 or import only the OOTB fields and then update the rest of the fields manually.
If you have any of the non-importable types, those will have to be done manually.