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Unable to import Roadmap CSV - fails on custom fields

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Article ID: 254545

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Importing CSV with Roadmap items from another environment and I get error messages on some custom fields

Environment

Release : 16.0.3, 16.1.0

Resolution

  • In 16.0.3 the lookups cannot be imported by CSV.
  • MVL and SVL lookups import will be supported in 16.1.0, also we are adding enhanced CSV export/import that should eliminate most mismatches.
  • The following data types will still not be supported in 16.1.0: Rich Text/Long String, TSV, OBS, Picklist, Attachment, URL, Parameterized, and Static Dependent Lookups.
  • Update of entries will be supported in 16.1.0 (not just create)
  • You may upgrade to 16.1.0 or import only the OOTB fields and then update the rest of the fields manually. 
  • If you have any of the non-importable types, those will have to be done manually.