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How to collect specific Sysinfo snapshots and the entire eventlog

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Article ID: 254504

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

How to collect specific Sysinfo snapshots and the entire eventlog

Environment

Release : 

Resolution

To find the sysinfo snapshots, from the management console, please go to Statistics > Advanced > Diagnostics > (Show saved snapshots). Please download for only the dates requested and upload the same to the Technical Support ticket. See the snippet below, for further guidance.

To access the entire eventlog, please utilize the URL: https://<proxy_ip:8082/eventlog/statistics>. Click "Download" to download the entire eventlog and upload the same to the Tech. Support ticket for investigation.