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Not able to register the UNAB due to this error-- "The following object in AD has the same userPrincipalName attribute as the endpoint

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Article ID: 254369

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Customer unable to register the UNAB  due to error shown below.

 

 

Environment

Release :

Resolution

The error encountered  indicates that there is a duplicate record in the  in AD.  The duplicate record in AD needs to be removed and then the UNAB registration when retried will succeed 

Additional Information

None.

Attachments