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DX UIM Operator console - very slow login via Loadbancer url

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Article ID: 254320

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Operator console unable to login in a reasonable time while accessing OC via the load balancer url and while creating Group on Operator console it is unable to find the inventory.

Please check the issue why OC have these issues.

Environment

  • Release: 20.4 CU5
  • wasp 20.45

Cause

  • ump_common configuration in wasp.cfg

Resolution

We updated the ump_common section on the secondary robot wasp to reflect the proper NimBUS address for mcs instead of pointing only locally as if on the Primary.

  mcs_ui_app_url = /xxxxxxx000523_domain/xxxxxxx000523_hub/xxxxxxx000523/mcs-ui-app/

e.g.,

Via Raw Configure-> edit mcs_ui_app_url

/ABCHEALTH/ABCPRIM/ABCUIMPRIM/mcs-ui-app

mcs_ui_app_url was pointing locally as if it were on the Primary hub. It's on the secondary for the ...ocs2 instance.

set loglevel to 3 and logsize to 100000

after changing cabi min/max memory we restarted the robot and cabi probe was successfully activated.

After this change the OC was accessible and login was very very fast/responsive.