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sdgtw probe showing error

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Article ID: 254317

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

In Admin Console sdgtw probe configure is showing the below error. 

We also restart the probe then also showing same error.

 

In IM console probe configure GUI opens correctly. 

Environment

Release : 20.4

Resolution

1 deactivate the sdgtw probe
2 at the primary hub deactivate ppm
3 remove the contents of these folders:
$\Nimsoft\probes\service\ppm\adapterlib\
$\Nimsoft\probes\service\ppm\cache\AttributionClient\
4 activate ppm 
5 activate sdgtw 

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