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uim device delete not working

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Article ID: 254310

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have a vcenter WAVSXVC15998 with two instances showing up in OC Inventory and neither has any metrics. We ran the delete for both but they failed to be deleted. When then did the delete via the callbacks remove_master_devices_by_cs_ids & remove_master_devices_by_cskeys. 

The log shows the delete but it never gets deleted.

21 Oct 2022 10:08:28,702 [main] INFO  com.nimsoft.nimbus.PFProbe - ****************[ Starting ]****************
21 Oct 2022 10:08:28,703 [main] INFO  com.nimsoft.nimbus.PFProbe - 20.33

21 Oct 2022 10:12:25,783 [attach_socket] INFO  com.nimsoft.discovery.server.probe.callback.DeleteDevicesByIdsCallback - Begin callback remove_master_devices_by_cs_ids: 6860717
21 Oct 2022 10:12:25,789 [attach_socket] INFO  com.nimsoft.discovery.server.probe.callback.DeleteDevicesByIdsCallback - End callback remove_master_devices_by_cs_ids: 1 device(s) been added to the queue for deletion.

Environment

Release : 20.3

Resolution

cleared the probe_discovery queue and deployed discovery_server_20.33T6