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RegistryService is running but Workstation is not connecting

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Article ID: 254300

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Updated On:

Products

Service Virtualization

Issue/Introduction

Registry service is running but workstation is not connecting. PortalService is also in running status but not accessible via browser.

The EnterpriseDashboardService is running and accessible from browser.

Environment

Release : 10.7.2

Cause

DevTest components are installed on Linux machine. Linux OS level patching was done and server was restarted without stopping DevTest services first.

The lisatmp folder got corrupted.

Resolution

Stopped DevTest services, cleared lisatmp folder and started again.

This resolved the issue.