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ITCM Agent deployment not working on SLES 15 SP3 on ESXi

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Article ID: 254298

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Updated On:

Products

CA Client Automation - IT Client Manager

Issue/Introduction

Trying to install ITCM 14.5.0.210 agent on  SLES 15 SP3 ( AM,SD,RC agents. ).

On the following systems the package is working

Deployment is working on Physical machines and not working on vmware host . 

on physical pos(XR7) - kasse sles 15 - ca works

on vmware - kasse sles 12 - ca works
on vmware - server sles 12 - ca works

not working combinations are 

on vmware - server sles 15 - does not work
on vmware - kasse sles 15 - does not work

Using ESXI 7.0.3 and inside that we have a VM as EFI configured and inside we are running the OS.

 

Environment

Release : 14.5.CU3

Resolution

Please open a ticket with support and request  T5J8120