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'New from Template' button is missing in a Custom Investment

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Article ID: 254266

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The 'New from Template' button is missing in the Custom Investment Timeline view intermittently

Steps to Reproduce: 

  1. Login to Clarity Modern UX
  2. Go to Investments workspace
  3. Select a Custom Investment
  4. Create two different views
  5. View1 - Is of the Timeline view
  6. View2 - Is of the Grid view
  7. Go to the Timeline View
  8. Navigate to another workspace (i.e. Ideas)
  9. Go back to your custom investment

Expected Results: The view loads completely, including the 'New from Template' button.

Actual Results: When the view is loaded the button 'New from Template' is missing

Environment

Release : 16.0.3, 16.1

Cause

DE67367

Resolution

Submitted to sustaining engineering for analysis

Workaround: Go to the grid view, then go back to your saved view