Web Archive fails with Error Code 2403
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Web Archive fails with Error Code 2403


Article ID: 254237


Updated On:


Data Loss Prevention Enterprise Suite


Web Archive fails with Error Code 2403


Release : 15.8- 16.0


Tomcat permissions insufficient in target directory. 


Web Archive is generally used when a legal situation involves authorities or other parties that should not be granted access to Enforce. 
It is also used in conjunction with incident deleter. You can archive a report then use incident deleter to clear out the incidents stored in the Database.
When exporting write folder is blocked by default from the com.vontu.protect.dir}/lib/jar/manager.jar 
You can find where the default folder location is in protect.properties
 # Incident Web Archival HTML files are generated in this folder
web.archive.home = C:/ProgramData/Symantec/DataLossPrevention/EnforceServer/16.0.00000/archive
To allow writing to any directory for testing add this to manager.properties located at C:\Program Files\Symantec\DataLossPrevention\EnforceServer\16.0.00000\Protect\config
grant codeBase "file:${com.vontu.protect.dir}/lib/jar/manager.jar" {
        permission java.io.FilePermission "C:/ProgramData/Symantec/DataLossPrevention/EnforceServer/16.0.00000${/}-", "read,write,delete";
Otherwise change the folder in the above code block to the directory you wish to export to.