An SES agent has been migrated from an on-premises Symantec Endpoint Protection Manager (SEPM) to the cloud. The Threat Defense for Active Directory (TDAD) AD Gateway feature does not successfully deploy, and the status is reported as "Not Responding".
Viewing the Activity History on the device, and filtering for Event Type Id:11-Command Activity shows the following:
"Command 'Feature Selection' is unsupported" or "Command 'Active Directory Gateway' is unsupported"
Component: TDAD AD Gateway
Client install files are missing from SEP cache.