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DX NetOps Spectrum - SAML SSO Configuration Failing Error 500

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Article ID: 254132

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Updated On:

Products

DX NetOps

Issue/Introduction

DX NetOps Spectrum - SAML SSO Configuration Failing Error 500

The following error is seen in the catalina.out file:

Nov 07, 2022 08:41:08 AM (https-jsse-nio-8443-exec-4) (org.apache.struts2.dispatcher.DefaultDispatcherErrorHandler) - (ERROR) - Exception occurred during processing request: Method "execute" failed for object [email protected]
ognl.MethodFailedException: Method "execute" failed for object [email protected]
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Caused by: java.lang.NoSuchMethodError: org.apache.commons.codec.binary.Base64.<init>(I[B)V

Environment

Release : 22.2.x
Component: OneClick

Cause

Multiple commons-codec jars exist in the $SPECROOT/tomcat/lib directory. Specifically the common-codec-1.3.jar file:

Resolution

Remove the $SPECROOT/tomcat/lib/common-codec-1.3.jar file and restart tomcat.

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