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Unable to configure RICT grid in Status

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Article ID: 254119

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When using a shared and recommended view in the Modern UX (MUX) Status module, it is not possible to Configure the grid (the button does nothing).

Steps to Reproduce:

  1. In the MUX Status module, open a status report.
  2. Create a view (e.g.: View1). View1 should have "Risks" grid in the canvas.
  3. Manage the view so that it is Shared with Everyone and Recommended.
  4. Click on the Risks Configure button.

Expected Results: Risks Configure page is opened.

Actual Results: Nothing happens. Using the browser developer tools, the following request and response can be observed:

<clarity>/ppm/rest/v1/private/canvasViewCopier

{"resourceId":null,"httpStatus":"400","errorMessage":"com.niku.union.odf.exception.ODFValidationException: ODF-0956: Cannot update the view with the given params.","errorCode":"com.niku.union.odf.exception.ODFValidationException: ODF-0956: Cannot update the view with the given params."}

Environment

Release : 16.1.0

Cause

DE67344

Resolution

This issue is under review.

Workaround: Unset the Recommended attribute for the view.