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MacOS Web Incidents displays multiple URLs

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Article ID: 254076

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Updated On:

Products

Data Loss Prevention Endpoint Prevent Data Loss Prevention Network Monitor and Prevent for Email and Web Data Loss Prevention

Issue/Introduction

Incidents will show multiple URL's when you upload a file to multiple URL on Google Chrome, Firefox, Safari and Edge.

For example:

Machine Name: MTI289415JC1
Machine  IP (Corporate) 192.168.1.45
Endpoint Location: On the Corporate Network
Application: Google Chrome (MAC)
URL: https://dlptest.com,http://dlptest.com[view URL]

Environment

Release : 15.7, 15.8 and 16.0

O/S: MacOS only 

Cause

If you upload same file to multiple URL in a single session of the browser, incidents will show multiple URL on all the website where same file is uploaded.

Resolution

This is known behavior on macOS as per design. 

Additional Information

Please contact Broadcom support team for additional information.