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IT Analytics Reports and Dashboards are not Displaying Data

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Article ID: 254073

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Updated On:

Products

IT Management Suite IT Analytics

Issue/Introduction

Dashboards show no data for most dashboards.  Seeing the following error:

An error has occurred during report processing.(rsProcessingAborted)
     Query execution failed for dataset 'dFilter'.(rsErrorExecutingCommand)
          For more information about this error navigate to the report server on the local server machine, or enable remote errors

Environment

ITMS 8.6 RU3

Cause

Some domain accounts and permissions had been locked down

Resolution

Giving the Altiris Service Account domain admin rights to the Analysis Server in Microsoft SSMS allowed the cubes to gain access to the Analysis Server again.

Attachments