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Ticket Source Attribute ID of the alarm

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Article ID: 253980

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Updated On:

Products

DX NetOps CA Spectrum

Issue/Introduction

What would be the attribute value for Source, we need to make this dynamic and populate it into the SNOW incident page.

The screenshot is below with the Source highlight.

Environment

Release : 21.2

Resolution

The highlighted Source Alarm's attribute ID is 0x13342.

In the screenshot above you see/have: SPECTRUM, but the actual value of the Source Alarm's attribute ID (0x13342) is 0.

"0x13342">0< --> SPECTRUM
"0x13342">1< --> EMS
"0x13342">2< --> NAS
"0x13342">3< --> UIM
"0x13342">4< --> CAPC

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