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E190098 (web services validation) Error when validating AutoSys server in WCC

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Article ID: 253924

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

When attempting to validate an AutoSys server in the WCC configuration tab, the following error is encountered...

Error: E190098 R12 (web services validation) - A connection exception was encountered: 
https://app_server_host:9443/AEWS returned status 403.

 

 

Environment

AutoSys Web UI Component

Release : 11.4/12.0/12.0SP1/12.1

O/S: Any

Cause

WCC connects to the AutoSys RESTful Web Server using the monitor ID specified in the AutoSys server definition. This ID must be a member of the WorkloadAutomationAEWebService application group in EEM to have access to the web server. If it doen't, the connection is rejected with a 403 error code.

Resolution

View the AutoSys server definition in the WCC Configuration tab and note the user specified as the Monitor ID...

Login to EEM as EiamAdmin selecting "WorkloadAutomationAE" in the application drop-down.

Click the "Manage Identities" tab and then search for the Monitor ID. Click on the ID in the search results to bring up the details on the right.

Click the "Add Application User Details" button...

Click the "Search" button to bring up a list of the available application groups. Select "WorkloadAutomationAEWebService" in the list and then click the arrow pointing to the right to add the user to the group...

Click "Save" at the top-right.

Go back to WCC and retry the server validation.

 

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