Explorer Installation Problem

Products

• CA Automic Dollar Universe

Issue/Introduction

Explorer is installed but did not start

Install log file showing:

C:\Program Files\ORSYP\Dollar Universe Explorer\bin>call
"C:\temp\bin\java.exe" -Xms2048m -Xmx2048m -XX:MaxPermSize=256m -
XX:ReservedCodeCacheSize=128m -Duser.dir="C:\Program Files\ORSYP\Dollar
Universe Explorer" -Dfile.encoding=UTF8 -Dhttp.port=9000 -cp
bin\lib\k_workload_ar.k_workload_ar-ORSYP_VERSION.jar
com.orsyp.workload.ar.engine.ServerStartup
Error occurred during initialization of VM
Could not reserve enough space for object heap
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
End of unistsrv.bat

Environment

DUX: 6.x

Cause

Not having enough memory on the install system.

Resolution

Here are the variables which could be changed to allocate HEAP memory:
 - DUXMINJVMMEM
 - DUXMAXJVMMEM

On the command prompt (Windows), type:

[INSTALLATION DIRECTORY OF EXPLORER]\bin\unisetvar DUXMINJVMMEM 1024

Then

[INSTALLATION DIRECTORY OF EXPLORER]\bin\unisetvar DUXMAXJVMMEM 1024