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Team resource not visible on the timesheet to some users

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Article ID: 253887

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Resources on the team are not able to see the tasks assigned to the team on their timesheets. They open the timesheet and filter on Assigned Resources - they only see their user resource but not the Team Resource. 

If the user has Resource Management rights they are able to see it. 

Environment

Release : Any

Resolution

Clarity doesn't have an automatic right for a resource to see/view the teams they are assigned to. This is by design. 

To get the resources to see that team, you have to assign the Instance Right as follows:

  1. Go to Administration - Resources - open the resource - Access Rights
  2. Instance - Add - Resource - "Resource - View" - Add and Continue
  3. Browse for the team resource - Add
  4. Now login as this resource and you should be able to add the team assignments to the timesheet & view it.