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Is basic auth the only available authentication available for SDGTW probe to integrate with Service Now

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Article ID: 253875

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Looking to utilize the sdgtw probe to open incidents in Service Now.  Service Now team has asked if the probe can use OAuth or other means of authentication besides Basic to connect.

Environment

Release : 20.4
Component: sdgtw

Resolution

Currently we only support basic authentication. A request has been put into the product backlog to include alternate methods in a future product release.