Unable to start JETTY : java.io.IOException: keystore password was incorrect

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When an encrypted password is defined in configuration.properties file of AWI Jetty Launcher - [Example below]

https.keystore.password=--10FA6F259309FA14FFFB44A705F94133A1

https.manager.password=--10FA6F259309FA14FFFB44A705F94133A1

Jetty is unable to start and below error can be found in the Jetty logs.

[ERROR] NOLOGIN/- NOUI   [com.uc4.ecc.jetty.JettyServerLauncher] - Unable to start JETTY
org.eclipse.jetty.util.MultiException: Multiple exceptions

java.io.IOException: keystore password was incorrect

Environment

Release: 21.0.4

Component: Automic Web Interface

Sub-Component: Jetty

Cause

This is identified as a bug as Jetty is unable to decrypt the encoded password using the UCYBCRYP.EXE tool.

Resolution

Workaround:

Use plain-text in the configuration.properties file of AWI Jetty Launcher for the below parameters

[Example]

https.keystore.password=changeit

https.manager.password=changeit

Solution:

The issue has been confirmed to be a bug by our Dev team and fixed with 21.0.5.  Please note that this update requires the AWI, AE, initialdata, and utilities to be on the same service pack.